How does Babyhaus work?

Babyhaus offers hand-selected quality kids apparel, beauty,  essentials, and more for you and your family. By connecting directly with manufacturers, Babyhaus offers some of the deepest discounts around. For added savings, share your purchases on your social media to get an extra 10% off. 

We have a huge inventory of hot popular items that never expire in our store mode! You can place orders whenever you want for these items.  

Q: How do I check the status of my order?

A: Upon placing your order, please allow up to 3 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a tracking number to your order. You may also visit our website at any time and click on our Order Status page to find the real-time update of your shipment. If you did not receive the order tracking number or did not find any updates on our Order Status page after 5 business days, please contact us immediately and we will do all we can to investigate.

Q: How long does shipping take?

A: Our warehouses are located around the world. For domestic orders in the United States, it will normally take 14 to 21 business days. For International orders, please allow up to 30 days.

Q: Do you ship Internationally?

A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.

Q: Is your website secure with my personal information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.

Q: How do I order on your website?

A: Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Q: Does Babyhaus provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!

Q: Do you offer a refund if I don't like the product?

A: Absolutely! We offer a full refund on your order if you don't like the product. Simply visit our refund policy page for complete details. If you have any additional questions that have not been addressed in our FAQ. Please contact us at support@babyhaus.net and we will get back to you as soon as possible.

Q: What payment methods do you accept?

We accept Visa (including Visa gift cards), Mastercard, Discover, American Express and PayPal.

Q: Where are your products made?

We work with many brands around the world who produce clothes, accessories, toys and maternity items.

Q: Will my entire order be shipped in one package?

Usually, your entire order will be shipped in one package. However, if your order includes products from manufacturers in different locations, multiple packages may ship to fulfill a single.

Q: Have more questions?

Send us an email at support@babyhaus.net or chat with us directly in Messenger.